How it works?
It’s as easy as 1,2,3
One of the most challenging things about moving to a new hosting company is moving your web site. We want to take that pain way and make it easy for you to move to Crafthost. We offer a web site moving service for all customers who have an existing web site with another hosting provider at no charge and in zero downtime
Sign up for a new hosting plan
Sign up for one of our great value for money hosting plans from our web site at crafthost.com.
Once you receive your account activation email you’ll have all of the details you need to access your new account. You should keep hold of this email for future use.
Don't worry. We won't start migrating your web site yet - nothing will go offline.
Get ready to transfer your web site
Once your account has been activated and when you’re ready to transfer your web site complete this Website Migration Request form which is also available on our help portal. Complete all of the fields as appropriate together with any other relevant information.
Our engineers will receive the request and make an initial survey. First of all they’ll take a look at your existing web site and check they have all if the information they need and check that there are no issues that would prevent a migration taking place. If everything is OK they’ll begin the process of transferring your web site. If not they will let you know and propose any remedial action.
Our engineers will notify you before they begin the transfer process. Once they begin it could take anything from 1 to 48 hours, depending on where it is transferring from, how much information there is to transfer. They will keep you advised throughout the process.
Test everything
Once the web site has been moved the migrations engineers will ask you to test your new web site to ensure everything is as you would expect.
We'll check also that you have your email accounts set up OK. We do offer an email migration service of if you need that.
If everything is OK they may then contact you to change the name servers or DNS records for your domain so that it’s pointing at our servers. Changing DNS could take around 24-48 hours.
If you are transferring your domain(s) to us there may be some additional work for you to do although if you are using our Managed Domain Transfer Service we’ll manage this for you also.
Cancel your old account
Once everything is moved over and you’re happy that your new web site is up and running OK you can cancel your account with your old provider with confidence. You moved your web site without any worry - Welcome to Crafthost.
